The Dream Team

The Dream Team  

Here at Dream Kitchens we offer a service that goes beyond a new kitchen.  Our Designers often receive letters from ecstatic clients enjoying their beautiful new kitchen, but the "heroes" behind the scenes rarely get accolades for their hard work.  Kim Hagerstrom, was recently recognized by a previous client who needed a little assistance.  Please read on...

  "I want you to know that Kim has done a great job of locating the contact person for ordering replacement parts for our kitchen faucet. I was having significant difficulty locating a parts source. Once I explained my situation she immediately rolled out her Dream Kitchens' customer care red carpet, made all the right contacts, had me send the part numbers that I had on file along with some photos. She got right back to me with the exact information I needed to place the order with her. She assured me that she would send a copy of the sales order and sales receipt. Like clockwork, I found them in my mailbox this morning. I told Kim that I will contact her when I receive the shipment.

My personal rating of Kim's customer treatment, enthusiasm, professionalism and warmth on a scale of 1 ( Poor ) to 10 ( Excellent ) is a 15 !!!!!!!"

Cordially,

Bill 

In 2011, Kim celebrated her 10th year here at Dream Kitchens as a Project Manager.  Thank You Kim for your bubbly enthusiasm, professionalism, and heart felt warmth.